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Why Choose Us?

Whether you are letting a property for the first time, or already work with an existing property portfolio, we are able to provide unrivalled expertise in our market place, aiming to maximise returns on investment whilst exceeding your expectations on all levels of service. As members of DPS, Money Shield and PayProp payment platform for faster and accurate payments by an award winning provider, you can be rest assured that your properties and your money are safe.

 

        

We provide

  • A friendly and professional service
  • Excellent communication and free professional advice
  • A fully managed service and an Introduction only service
  • Efficient collection and forwarding of rental payments
  • Extensive property marketing to attract suitable tenants quickly
  • Experts in our field and specialise solely in lettings

Services

Let only

With the let only service, the landlord would become solely responsible for any issues that arise following the commencement date of the tenancy.

The let only service will provide you with the following benefits:

  • A rental valuation of your property.
  • Local and national marketing, including a professional “To Let” board where appropriate.
  • Carrying out an accompanied viewing with prospective tenants.
  • Free advice on the presentation and preparation of your property.
  • Considering applications from prospective tenants and (if required) guarantors, in order to assess suitability.
  • Preparing and signing, as agent on your behalf, a suitable tenancy agreement in accordance with current law.
  • Ensuring that service suppliers details are given to the tenant (i.e. gas, electricity, water rates and telephone services, where applicable).
  • We provide information on insurance i.e. rental guarantee, fire, contents, landlords

Full management

In addition to the let only service the full management also includes:

  • An inventory detailing the general condition and contents, which will be checked at the termination, prior to any deposit being repaid to the tenant.
  • Collection of ongoing rental payments and forwarding them by bank transfer to your chosen account and forwarding monthly statements (deposits retained by a government approved deposit scheme)
  • Inspection of the property at agreed intervals to ensure that the tenant/s are fulfilling their obligations under the terms of their tenancy agreement, as well as providing a written report of the property.
  • Action against the tenant in the event of rental arrears or any other breach of condition within the tenancy agreement.
  • Organisation of repair or maintenance, instructing a tradesman to attend the property, obtain estimates where necessary, supervise works and settle accounts. This shall be subject to the agreed cost limit. However in an emergency, the right is reserved to proceed without prior authorisation.
  • Arranging service contracts if requested by the landlord.
  • Carrying out a full property inspection and inventory check at the end of each tenancy and dealing with matters relating to unfair wear and tear, before releasing the tenant’s deposit.
  • Re-letting the property unless otherwise instructed by the landlord.

First Stages of Renting Your Property

Valuation

We will view the property initially to assess its rental value. At this point, we will answer any questions you may have and determine the most suitable service to meet your requirements. Also we will be able to make recommendations where necessary that could potentially increase the rental value of your property. Our advice at this point is completely free and aimed at making sure you have a firm understanding of all your obligations before proceeding to let your property.

Marketing your property

Once you have decided to appoint us as your agent, one of our representatives will visit the property in order to take some internal and external photographs. We shall use the photographs and the information we have collected to create an attractive advert, which we shall display whilst marketing your property.

In order to maximise property exposure, our website is updated daily and our properties are listed on market leading property portals.

Our highly trained and efficient staff will make sure that the best service is delivered to both the landlord and tenant.

Presenting the property

As the lettings market becomes more and more competitive, it is important that the property is presented in the best way possible. Without this, the property could remain empty for longer as well as affect its rental value.

To help a rental property appeal to a wider market, we would suggest the following:

  • Keep the colours in the property neutral.
  • Gardens must be kept maintained (when a tenant occupies the property, the maintenance of the garden becomes their responsibility).
  • Keep the equipment provided and furnishings as contemporary as possible (can still be basic).
  • Check for any grouting issues in places such as the bathroom. Any mould issues here can really affect a prospective tenant’s decision to rent the property.
  • If the property is a flat with a communal entrance and hallway, make sure that for the benefit of all tenants this area is kept tidy and clear of debris at all times.
  • Double glazing and gas central heating is another popular feature amongst prospective tenants.
  • In general, try to find and rectify any damages around the property that can be seen easily or experienced.

Obtaining the tenants and referencing

Arguably, the most important factor when letting the property is the prospective tenant. The whole success of letting depends on finding the right tenant. If an applicant wishes to proceed with a tenancy, we will assess their suitability.

The references aim to check that each tenant is creditworthy by for example checking for CCJ’s and arrears and obtaining employer, landlord and character references. Once references have been received, we will contact you to confirm the results of this and advise of the proposed checking in date.

All necessary legal paperwork, including an inventory, will be prepared and signed and any outstanding balances settled by the tenant before the tenancy commences.

Important Safety and Legal Requirements

Gas Safety

The Gas Safety (Installation and Use) Regulations 1998 state landlords must ensure that gas appliances, fittings and flues are safe for the tenant’s use and that installation, maintenance and annual safety checks are carried out by a technician registered with the Gas Safety Register (which superseded CORGI on 1st April 2009).

The landlord must keep a record of the safety check for two years. They must issue a copy to each existing tenant within 28 days of the check being completed and issue a copy to any new tenants before they move in